Membership Terms

These Membership Terms apply to Brighton Property Care LLC maintenance memberships and supplement our Terms of Service.

What memberships cover

Memberships include a set number of maintenance visits per year for routine, non-structural handyman work up to the hours specified in your plan. Work that requires a licensed trade (electrical, plumbing, HVAC) or is structural in nature is not included and will be referred to a licensed partner.

Visits and scheduling

• Visits are scheduled by mutual arrangement; members get priority.
• Annual plans: unused maintenance visits roll over into the following membership year, provided the membership is renewed without interruption. Rolled-over visits are forfeited if the membership lapses, is canceled, or is downgraded.
• Monthly plans: unused visits do not roll over between plan years.
• Work beyond your included hours, or materials, may be billed separately at your member rate.

Annual project credit

Each membership year includes a project credit ($25 Basic, $50 Plus, $100 Premium) that can be applied to additional project work beyond your included maintenance visits. The credit applies to labor, has no cash value, cannot be redeemed for the membership fee itself, and expires at the end of the membership year in which it is issued.

Detector and filter service

Where your plan includes it, we test smoke and carbon monoxide detectors and replace detector batteries and HVAC filters during scheduled maintenance visits. The labor is included; you supply the batteries and filters. This is routine replacement only — we do not service, repair, or modify HVAC equipment or hard-wired detector systems, which require a licensed trade.

Billing

Memberships are billed monthly or annually via Stripe, based on the plan you choose, and renew automatically until canceled. Annual plans are prepaid for the year.

Cancellation

You may cancel a monthly membership at any time from your account; it remains active through the end of the current billing period. Annual plans are prepaid for the year and are not refunded for unused months: if you cancel an annual plan, your membership and all of its benefits stay active through the end of the year you have paid for.

Member discounts

Members receive the discount associated with their tier on eligible extra or project work. The discount applies to labor only, not to materials, and cannot be combined with other offers unless stated.

Contact

Questions about your membership? Contact us at admin@brightonpropertycare.com or (980) 699-7852.